Our Services
market
We bring artistry-inspired cosmetics to beauty enthusiasts across the globe. Our commitment to quality, innovation,
and inclusive beauty has resonated worldwide, establishing a vibrant international community in key strategic
markets
Australia & New Zealand
As our flagship Oceania markets, we’ve become a go-to choice for Hydrating formulations. Our lip oil Hydrating treatment dominate e-commerce leaderboards, with [200% YoY growth in AU].
European Excellence
Tailored for diverse European beauty rituals, our products thrive in:
• UK & Netherlands: Bestselling vegan sheer tint lip balm & sustainable packaging drive loyalty
• Spain: Viral color cosmetics collections adopted by Madrid beauty creators
• Czech Republic: Fast-growing market with liquid eyeliner
United States
Our shimmer lip oil hydrating Treatment - Birthday Cake and long lasting liquid lipliner has solidified its successful position in the American market through ongoing consumer demand.
Our services
1
Pre-Sales Service
Technical Consultation
Compliance Pre-Screening
Verify product formula against target market regulations (e.g., EU allergen list, FDA color additives).
Verify product formula against target market regulations (e.g., EU allergen list, FDA color additives).
Documentation Kit
Provide pre-audit dossier: TDS, MSDS, Safety Report, Product Specification Sheet.
Provide pre-audit dossier: TDS, MSDS, Safety Report, Product Specification Sheet.
Customization Protocol
Support OEM/ODM development:
> Shade matching (Pantone-based)
> Packaging adaptation (INCI labeling, barcode placement)
Support OEM/ODM development:
> Shade matching (Pantone-based)
> Packaging adaptation (INCI labeling, barcode placement)
Risk Mitigation
Regulatory Gap Analysis
> Audit formulas against restricted substances (e.g., California Prop 65, China CSAR).
> Audit formulas against restricted substances (e.g., California Prop 65, China CSAR).
3rd-Party Certification
> Arrange testing for:
> Stability/Compatibility (ISO 18824)
> SPF validation (ISO 24444)
> Heavy metals screening (ICP-MS)
> Arrange testing for:
> Stability/Compatibility (ISO 18824)
> SPF validation (ISO 24444)
> Heavy metals screening (ICP-MS)
2
Order Execution
Production & Logistics
Phase | Control Points | Output
Manufacturing | Batch record tracking (GMPC traceability) | COA per ISO 22716
QC Release | AQL inspection (Level II, ANSI/ASQ Z1.4) | Inspection Certificate
Shipping | HTS code classification, SDS for customs | EXW/FOB/CIF docs
Manufacturing | Batch record tracking (GMPC traceability) | COA per ISO 22716
QC Release | AQL inspection (Level II, ANSI/ASQ Z1.4) | Inspection Certificate
Shipping | HTS code classification, SDS for customs | EXW/FOB/CIF docs
Compliance Documentation
Export Essentials:
> Certificate of Free Sale (CFS)
> Non-animal Testing Declaration
> RSPO/FSC Chain-of-Custody (for sustainable claims)
> Certificate of Free Sale (CFS)
> Non-animal Testing Declaration
> RSPO/FSC Chain-of-Custody (for sustainable claims)
3
After-Sales Support
Reactive Service
Defective Goods Protocol
> 48-hour response for:
> Formula defects (separation/blooming)
> Packaging failures (leakage/corrosion)
> 48-hour response for:
> Formula defects (separation/blooming)
> Packaging failures (leakage/corrosion)
Market Withdrawal Assistance
> Coordinate recalls per local regulations (e.g., EU RAPEX system).
> Coordinate recalls per local regulations (e.g., EU RAPEX system).
Proactive Support
Market Monitoring
> Alert clients about regulation updates (e.g., US MoCRA 2023 changes).
> Alert clients about regulation updates (e.g., US MoCRA 2023 changes).
Inventory Optimization
> Provide slow-movement SKU rebranding solutions (label overprinting).
> Provide slow-movement SKU rebranding solutions (label overprinting).
4
End-to-End Service Workflow
End-to-End Service Workflow
A[Pre-Sales] -->|Compliance Audit| B(Order Execution)
B -->|Batch COA| C[After-Sales]
C -->|Regulatory Alerts| A
5
Key Differentiators
Delayed documentation 72-hour doc turnaround
Generic formulations Market-specific compliance banks(e.g., MEA halal, EU Annex VI)
No post-ship support 24/7 regulatory hotline + Shelf-life extension protocols
Generic formulations Market-specific compliance banks(e.g., MEA halal, EU Annex VI)
No post-ship support 24/7 regulatory hotline + Shelf-life extension protocols
6
Compliance Reference Table
| Market | Critical Certificates| Our Coverage
| USA | FDA Facility Registration, VCRP | Full support
| EU | CPNP Notification, SCIP Report | Automated filing
| USA | FDA Facility Registration, VCRP | Full support
| EU | CPNP Notification, SCIP Report | Automated filing
7
Case Example
Client Issue: Lip gloss shipment rejected by EU customs for missing CPNP.
> Our Action:
> 1. Filed emergency CPNP notification (4-hour response)
> 2. Provided Customs Holding Letter with EU Responsible Person contact
> 3. Revised artwork to add EU RP address
> Result: Goods released within 72 hours; updated SOPs prevented recurrence.
> Our Action:
> 1. Filed emergency CPNP notification (4-hour response)
> 2. Provided Customs Holding Letter with EU Responsible Person contact
> 3. Revised artwork to add EU RP address
> Result: Goods released within 72 hours; updated SOPs prevented recurrence.
Documentation Templates Available Upon Request:
- Pre-sales: Product Compliance Checklist (EU/US/ASEAN versions)
- Order: Proforma Invoice with Regulatory Clauses
- After-sales: RMA (Return Merchandise Authorization) Form
- Pre-sales: Product Compliance Checklist (EU/US/ASEAN versions)
- Order: Proforma Invoice with Regulatory Clauses
- After-sales: RMA (Return Merchandise Authorization) Form